Physical Products
Physical products may be refunded or exchanged within 5 days in original condition with proof of purchase.
Store Policies
Refund Policy
How we handle returns, exchanges, and refunds for every kind of purchase.
At Clary & Sage Apothecary, we are committed to providing quality products and services. Refund eligibility depends on the type of purchase.
Services & Sittings
Service refunds may be available if the service has not yet been performed or cannot be completed due to circumstances within our control.
Custom, Special-Order & Digital Products
Custom, special-order, and digital products are generally non-refundable unless damaged or defective.
Damaged or Incorrect Orders
Damaged or incorrect orders should be reported within 5 business days.
Refund Timing
Approved refunds are issued to the original payment method within 5–10 business days.
Questions About a Refund?
Reach out by email at CSApothecaryorders@gmail.com or call (228) 623-5232. You can also stop by the shop during open hours.